z

E-LEARN SAFE™ | SALE ENDS FRIDAY

z

Search

    z

    FAQ

    Returns & Exchanges

    Our Returns Policy timeframe is 30 days from when the order arrives at your address. See a full overview here: (Click Here)

    We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

    Customers will be responsible for paying return shipping costs.

    Order Information

    We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

    Due to current health concerns we are maintaining an-online only storefront moving forward.

    Shipping:

    Standard Shipping Times

    USA and Canada: 5 - 21 days

    Oceania: 7 - 21 days

    Europe: - 21 days

    Latin America: 10 - 25 days

    Other countries: 14 - 30 days

    Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient like it would be in our storefront. 

    Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

    Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go. 

    Yes, we are a professional supplier of high end optical lenses designed to cater to a worldwide market - both in quality and design.

    Warranty and proper care:

    Warm water and mild soap with a cue-tip, or specialty glasses cleaner and a microfiber cloth are our go-to choices when it comes to cleaning today's modern optical lenses. 

    Yes, we offer a lifetime warranty on all GoodbyeBlue™ Kids glasses. Please check models or contact us for specific details.

    Do you offer any bulk/wholesale order discounts? - Yes, please contact us at Help@GoodbyeBlue.com

    Do they come with a blue light tester? YES/NO will be listed in the product description. 

    Is there a magnification level/are they prescription? We offer high grade optics, produced by industry standard technology yet accessible for anyone - no prescription required. 

    Are the lenses yellow? Our modern lenses offer minimal tinting, natural viewing and high grade anti-blue protection. 

    What are the glasses made out of? A highly durable poly composite rugged enough for a child's busy day yet gently enough to be worn for years to come.